Posted By Web Hosting's Premier Daily News on February 19, 2008
February 19, 2008 -- ( <http://www.thewhir.com> WEB HOST INDUSTRY REVIEW) -- 1&1 Internet announced on Tuesday that almost 77 percent of Americans say that they would switch to a competitor if a business website didn't provide ways to communicate, such as contact information or real-time dialogue.
from @ theWHIR.com - Daily Web Hosting News